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01. What is an Ornamental Metal
Fence?
02. Why do I want ”Xtreme Fence”
over other types?
03. Trees may be in the fence line. Do you
remove them?
04. Do you need my property plat?
05. I can’t find property pins, will
you find them?
06. We are going to cross an easement. Will
that be a problem?
07. I know that UPC will mark major utilities,
but what about cable,
telephone etc.?
08. I haven’t closed on my new house
yet. Can you go ahead and install fence?
09. What size fence would be right for me?
10. What about distance between the vertical
pickets?
11. I have a 2 pound terrier, how can we
keep her safely enclosed?
12. Should I add brick or stone columns?
Do you handle that?
13. Would you recommend bigger & heavier
posts in my yard?
14. My yard has severe slopes and drop offs,
how do you accommodate that?
15. Should I put my fence in before or after
landscaping?
16. I am building a pool, when should the
fence go in?
17. I have heard that there is up to $500
a day fine for no fence around my pool.
18. I have very rocky soil, will you be
able to dig down for the posts to go in?
19. Part of property is in 100 year flood
plain, can you install fence there?
20. Does someone need to be home when you
start installation?
21. What kind of steel tubing makes up “Xtreme
Fence”?
22. Why are your prices so much lower than
other welded steel fences?
23. Can you offer us peace of mind with
something other than 3 references?
24. How much fence has the owner of “Xtreme
Fence” sold since start up?
25. Can lights be installed on top of your
posts?
26. Can I get this same fence to add-on
say 5 or 10 years down the road?
27. Isn’t a lot of metal fence likely
to attract lightning?
28. What different colors are available?
29. What type options are available to enhance
the fence & give it more appeal?
30. Why aren’t your pickets running
up through the rails like other fences?
31. My neighbor already has a black ornamental
fence. Can we match the look?
32. After installation, how do I really
know I have gotten a quality installation?
33. Are all of your gates self closing and
self latching? Are the hinges adjustable?
34. If I have a pool, am I required to have
a fence?
35. How much will “Xtreme Fence”
cost me to maintain over the years?
36. What if a tree falls on the fence and
a section needs replacing?
37. Do I need a service contract for the
fence?
38. How many claims have you had concerning
rust?
39. Is my home owner insurance premium going
down due to having a safety fence?
40. What type warranty is on the fence?
41. Is the warranty transferable if I sell
my house?
42. How long after ordering “Xtreme”
will I have it installed?
43. Do your own people install or do you
have sub contractors do it?
44. Does it save money to buy in the off
season?
45. What should I expect to pay for masonry
columns?
46. Do you recommend a white or light colored
fence?
47. Do you have liability & workers
comp. insurance?
48. Will property value increase with Xtreme
Fence?
49. How much do Ornamental Steel fences
cost?
50. Can I enhance the look of the fence
later on?
ANSWERS:
01.What
is Ornamental Metal Fence?
This fence is what
we used to call Wrought Iron. Wrought Iron ceased to be
made in America in 1969. It is built on occasion now by
blacksmiths. Today the term is loosely used to describe
any reasonable facsimile of Wrought Iron. Truth is that
the true replacement for Wrought Iron is any type metal
fence that is hand welded .The majority of fences today
are component or ”kit fence” that come in
a box and need to be assembled. Some are steel and some
are aluminum.
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02.Why
do I want an “Xtreme Fence” over other types?
Xtreme Fence has
all of the positive aspects of every other metal fence
while eliminating all of the negative features of other
fences. (See our “Comparison Chart”). If
a custom weld shop decided to duplicate the “Xtreme
Fence” including all of the features they have told
us that the selling price would range between $70 and
$100 per foot and still would not be an exact reproduction.
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03.
Trees may be in the fence line. Do you remove them?
If they are very
small we can accommodate you. If they are large, we recommend
that you contract with a tree removal company.
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04.
Do you need my property plat?
It is very helpful if you have a copy to verify
where the iron property pins are located. We are not,
however, surveyors and cannot validate questionable pins
and or markings. You need to call the surveyor who is
listed at the bottom of the plat to clear up any questions
you have. The biggest single issue about building a fence
is the question of property pins and fence lines. Don’t
take this lightly.
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05.
I can’t find the property pins. Can you find them?
Every effort
will be made by the account representative to assist you
in locating and verifying the pins, but the ultimate responsibility
lies with the property owner.
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06.
We are going to have to cross over an easement. Is that going to
be a problem?
Normally
fences are allowed to cross through or over easements.
The majority of cities and counties will notify you if
they need access to the easement which gives you time
to have the barrier removed to allow access. If you don’t
respond in the time limits allowed, they have the right
to remove a potion of the fence to gain access. Check
with your zoning, planning and building division if further
information is requested.
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07.
I know that the UPC will mark the main utilities, but what about cable,
tele. Etc?
In over 99% of the cases, it is the cable, telephone
or sprinkler system that gives us the problems. The telephone,
cable and sprinkler systems will not be marked by the
UPC. This sometimes causes the setting of the fence posts
to violate a line and cause temporary disruption in services.
Our experience shows that the cable and telephone companies
would rather come out to repair a problem after damage
has occurred as opposed to going out and marking their
lines prior to construction. The case of sprinkler lines
has and always will be a problem because no one ever seems
to record where they run the lines and it becomes a hit
or miss situation. Our experienced crews know what to
look for to avoid problems, but they still may hit one
every now and then.
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08.
I haven’t closed on my new house yet. Can you still go ahead
and install fence?
This has
always been a touchy problem as the house doesn’t
really belong to you until you have closed. If you paid
us a deposit to start installation prior to closing, be
aware that if you don’t close for some reason, you
have invested money in someone else’s property and
you could possibly lose that money. We would also be looking
to you for the balance of the contract.
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09.
What size fence would be right for me?
When it
comes to size of fence, this is determined by budgeting
considerations and exactly what the intention is in building
a fence. A 10’ x 10’ pen is not adequate to
hold 3 large dogs and running 500’ of fence around
the entire lot may be way too much if you only really
need 160’ to enclose a pool to code standards. Ask
our friendly sales reps. to help you come up with a plan
that makes sense.
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10.
What about the distance between the vertical pickets?
Industry standard for Ornamental Fencing runs
from 4” to 6” (nominal). Xtreme Fence panels
are built with less than 4” spacing between verticals
to insure we comply with National and Local pool code
requirements. Pool fence code reads as follows: A 4”
ball or sphere cannot pass through or under a fence. Simply,
if you have a pool or hot tub with more than 24”
of water you must meet this criteria. Xtreme Fence and
hand built weld shop companies meet this code requirement.
Fences like screwed or swedged aluminum fences have been
shown to allow a 9” bowling ball [ ]
to pass through as does the steel “kit fence”
currently on the market. Would you invest $2000, $5000
or more in a kit fence that may not pass pool code. Pool
codes are getting stricter by the day as the leading cause
of death among 5 year olds and younger is backyard pool
drowning. I remember not to long ago about a very large
fence company that installed a really big expensive job
around a large pool in Atlanta, GA and it was turned down
and had to come out.
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11.
I have a 2 pound terrier. How can I keep her safely enclosed?
Using “Xtreme Fence” you can request
that the bottom of the pickets are flat on the ground
and if your dog can still squeeze through the verticals
we can install doggie pickets that take the openings to
about 1-1/2”. They go upward to 10”. Very
effective.
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12.
Should I add stone or brick columns? Do you do that?
This would be a very nice touch. I have noticed
that some people kinda over do it with pillars and it
really does take away from the open flowing feeling of
spaciousness. If you want , we can recommend several quality
masonry firms we have worked with over the years. Just
ask your sales agent for their names.
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13.
Would you recommend bigger and heavier posts in my yard?
As a general
rule, we recommend that you stay with the standard 2”
posts. The great thing about “Xtreme Fence”
is that you maintain safety and code compliance without
jeopardizing an open spacious feeling. Larger posts may
start to reduce this effect. Generally the larger posts
are used on really big and or long runs of fence.
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14.
My yard has severe slopes and drop offs. How do you accommodate that?
No fence made of any type material can match
the grade “Xtreme Fence” offers. We can literally
climb up the side of a retainer wall up to 71 degrees.
Other metal fences punch unsightly holes into the horizontal
rails and are limited by the angle in which they can rack
or angle the panel. Xtreme Fence is not only the only
welded fence , but only fence period that can handle severe
grade changes.
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15.
Should I put my fence in before or after landscaping.
I always recommend that the fence be installed
prior to landscaping. Landscaping is like frosting on
the cake to a project. Remember, Ornamental Metal fence
is still considered rough construction requiring tools
such as core drillers, rock hammer drills, saws etc. It
becomes a tall task trying to work and move about without
stepping on the tulips!
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16.
I am building a pool. When should the fence be installed?
Most jurisdictions
require that the fence be installed prior to adding water
to the pool. As a rule of thumb, generally prepare to
install the fence immediately after the concrete decking
is going in. This is just a good rule to follow.
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17.
I have heard that there is a $500 a day fine for no fence around my
pool.
I have heard that also on more than one occasion.
It was in Fulton County jurisdiction. I do not know of
anyone ever actually receiving a fine like that and I
have never seen written law concerning that. Might have
been a scare tactic. That could really add up.
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18.
I have very rocky soil. Will you be able to dig down to put the posts
in?
In most
cases normal digging can turn rough when you start hitting
rock, but we use rock bars that generally dislodge small
and medium size rocks. In rare cases we have had to bring
in a jack hammer in to get through these guys. I remember
years ago we hit a mini Stone Mountain in Roswell and
had to have a special steel bracket attached to the boulder
with masonry fasteners. Sometimes if you get the post
down 12-14 inches you can pancake the hole. This is to
say you widen the hole the amount of inches you are not
able to go down and flood it with concrete. This works
quite well.
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19.
Part of my property is in the 100 year flood plan. Can you install
fence there?
Xtreme Fence
is ideal for this application as the code reads the fence
must be strong enough to withstand moving water and debris
and have openings large enough to allow passage of moving
debris.
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20.
Does someone need to be home for you to start installation?
It sure
does help to have someone in the event the installers
need a breaker flipped on or access to a concealed or
locked water spout. I rarely have seen a job that didn’t
require a question arise that needed the attention of
the buyer so we could carry on with installation.
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21.
What kind of steel tubing makes up Xtreme Fence?
Only the
best tubing is used. Hot Dipped Galvanized steel G-90
series. All tubing is pre cut for us at the mill and has
been inspected, cleaned and deburred prior to shipment.
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22.
Why are your prices so much lower than other welded steel fences?
Very easy. We only build one size panel, a 5’
x 8’ (nominal).
We have designed it so that it can be installed as a 6’,
5’ 4’ or 3-1/2’. The less number of
sizes we have to order, the greater quantity can be ordered
of the sizes we do order. We order several tractor trailer
loads of tubing at a time and employ a broker who continually
monitors the market place for better pricing and or quality
freight discounts.
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23.
Can you offer us peace of mind with something other than 3 references?
You bet.
We don’t have a few good references we have a huge
family of very happy customers. We will offer to you hundreds
of our past customers by name and area and let you select
whoever you want to talk to and we will pull the file
and give you their phone number. Also check us out with
the BBB and AFA.
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24.
How much fence has the owner of Xtreme Fence installed since startup?
Hundreds
of miles of fences of all types since 1987 when he started
it all. Just adding up the amount of Xtreme Fence over
the past 3 years is about 60 miles worth. This is by selling
one job at a time with the average job about 250 feet.
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25.
Can lights be installed on top of your posts?
Yes indeed.
I have seen people hire electricians to put small globes
right on top of like every other post for night swimming
and others have used solar powered lights to define the
fence line.
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26.
Can I get this same fence to add on down the road say 5-10 years.
Ornamental
Metal fences are the hottest thing to ever happen to the
fence industry. The market share was 1/3rd of all fences
generating last year over $337 million dollars in contracts
and is on target to exceed 1 Billion dollars in contracts
by 2008. We are absolutely convinced that not only is
“Xtreme Fence” the most versatile and highest
quality product on the market , but is destined to take
the lions share of the new growth about to sweep the nation.
The short answer is YES.
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27.
Isn’t a lot of metal fence likely to attract lightning?
Considering
that they use metal rods on roofs to attract the bolts
of lightning I would have to say yes. Aren’t you
glad we coat our fence in thick thermo-plastic which is
not conductive? Why don’t others use Thermo-Plastic?
It wouldn’t be because paint is 70% cheaper would
it be? Naahh.
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28.
What colors are available?
Just about
any color you can dream of as long as you keep the fence
all the same color we won’t charge any more for
the customization.
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29.
What type options are available to enhance the fence and give it more
appeal?
The cutting
of designs into the 8” picket extensions along the
top of the fence would be my 1st consideration. You also
may add a 3rd or 4th rail along with rings and a variety
of finials & post toppers. Xtreme is the only fence
manufactured that allows you to have rings and still rack
or angle the
panels so as to follow the grade.
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30.
Why aren’t your pickets running up through the rails like other
fences?
Punching
holes would violate the galvanized finish we provide you
with for protection against rust. Your rackability is
severely limited when you do that. The horizontal rail
is considered (as with all fences) the bad or unfinished
side
of a fence. If you run pickets up through the rail, both
sides of the fence expose the bad side and they really
don’t have a nicely finished good side.
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31.
My neighbor already has a black ornamental fence. Can you match the
look?
You really
don’t want to match to an inferior looking fence
now do you? Xtreme Fence is so much brighter, shinier
and bolder looking than the competition when installed,
adorned with the beautiful finials, Xtreme
Fence will be the one to try and match up to.
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32.
After installation, how do I really know I have gotten a quality installation?
You may be surprised to find out that we have
a full page questionnaire asking you to inspect every
area of installation form concrete to picket toppers.
Once you have gone through this QC form with the installer
you will know beyond a shadow of a doubt that you have
received the best installation possible.
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33.
Are all of your gates self closing and self latching? Are the hinges
adjustable?
Yes, all
gates with the exception of double driveway gates are
self closing and latching. Yes, again the gate hinges
are adjustable to increase or decrease the spring tension
force used to close the gates.
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34.
If I have a pool, am I required to have a fence?
If you can
show me a County, City, Home Owners Association or Homeowners
Insurance policy that doesn’t require fencing around
a pool I would like to see it.
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35.
How much will “Xtreme Fence” cost me to maintain over
the years?
I can’t
think of any cost you could incur other than maybe having
a landscaper pressure wash the mud off of the fence in
areas that don’t have grass after a pouring thunderstorm.
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36.
What if a tree falls on the fence and a panel needs to be replaced?
Xtreme Fence
is the only Ornamental Metal fence I know of that can
be repaired or a section be replaced easily by the home
owner. 4 screws removed per post side and the panel is
out.
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37.
Do I need a service contract for the fence?
None needed.
None available.
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38.
How many claims have you had concerning rust?
None. It
can’t rust. We have a sample on display in our showroom
submerged in salt water. Come by and look for yourself.
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39.
Is my home owner insurance going to go down due to me having a safety
fence?
Each insurance
company has their own particular set of guidelines concerning
safety products installed at the residence such as security
alarms. Check with your agent to see if any reductions
might be available to you.
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40.
What type warranty is on the fence?
XFM, Inc.
offers a lifetime “NO RUST” warranty. See
Warranty on the Home page. The company that installs the
fence carries separate workmanship warranties. Xtreme
Fence if installed by the manufacturer doesn’t put
a restriction on the workmanship or installation aspect
of the project. Simply, if your fence needs attention,
please let us know so we can assure you are in constant
compliance.
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41.
Is the warranty transferable if I sell my house?
The factory
warranty is offered only to the original purchaser.
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42.
How long after ordering Xtreme will I have it installed?
We try to work within your required timeline.
This is very difficult to juggle 40 to 50 contracts at
a time, but we hit the mark over 95% of the time. We constantly
have a 3-4 week backlog but are able to fit hurry uppers
into the cracks of the schedule.
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43.Do
your own people install or do you use sub-contractors?
We use both.
We have sent all sub-contractors through training seminars
to receive training from our own people. We are very proud
of the crews we have groomed.
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44.
Does it pay to buy in the off season?
Our growth
has been so explosive we really don’t have much
of an off season. The off season normally runs from December
the 15th until February 1st.
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45.
What should I expect to pay for masonry columns?
Faux brick
or stone columns measuring like 20” x 20”
x 5-1/2 ft tall run about 3 to 4 hundred dollars each
if you are buying at least 5 or 6 columns. Real stone
, brick and stack stone need to be priced out per job.
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46.
Do you recommend a white or light colored fence?
The white
and light colored fences are predominant in Florida due
to the excessive heat and the fact that black fence in
95+ degree temperature can actually burn you just like
the hood of a black car. The vast majority of Ornamental
Metal fences in Georgia are black. I personally have never
gotten tired of black. It looks more like the original
wrought iron. Only a very, very select few people buy
other than black in Georgia.
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47.
Do you have liability and workers comp. insurance?
Yes. Over
1 million dollars worth. Don’t settle for less.
Require that those parties doing work on your property
have proper insurance.
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48.
Will property value increase with Xtreme Fence?
There is
nothing you can buy that will increase the value of your
property or hold that increased value longer than ‘Xtreme
Fence”. The average welded fence now costing around
$50 per L/Ft multiplied by the number of feet is the value
and it holds 80% of its value over the long haul. Example
500 feet at $50 = $25,000 appraised value at 80% = $20,000
real value. You can have Xtreme Fence installed for about
½ of that. Now that’s value.
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49.
How much do Ornamental Metal fences cost?
Please see
the price index in the comparison chart near the bottom
of the page.
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50.Can
I enhance the look of the fence later on?
Xtreme Fence
was designed with that in mind. We have the “ONLY”
fence that you can enhance easily later on. You can bolt
on a 3rd or 4th rail add rings or adornments from an O/I
parts catalog or scallop the pickets at a later date.
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